…and is a Cleaner Solution for Data Eradication
All processes in a data center and within the enterprise have direct and indirect costs. Managers know what the direct costs are because they are budgeted and invoiced regularly. The indirect expenses spring up when a process is not completed correctly. Most business professionals know that it is rare for everything in a project to be executed without any issues. At TechR2, we encounter this issue with many clients – so we’ve become experts in solving problems and more importantly, solving problems while staying within budget.
Companies regularly find that TechR2 is an organization that has some of the highest standards and tight control on processes because of our many international ISO certifications. TechR2 is the industry leader for certified data eradication and we process everything from small mobile devices to computers to large IBM storage servers. We have ISO 27001 and ISO 9001 approved solutions that guarantee that the data on your devices is destroyed. We have the OHSAS 18001, ISO 14001 and R2 certification that promise that these procedures will respect the health of your employees and respect the environment.
When you schedule a project with TechR2, our highly regarded Client Relations team works with you from answering your questions, to quoting, to scheduling, to coordinating the onsite team – so that you know that data eradication is our number one priority. Data center managers and office managers regularly communicate to us that their experiences with TechR2 Client Relations and Onsite teams are refreshing and that customer service is actually practiced – not just a tag line. At the end of the project, the error free Certificate of Destruction, the user friendly Customer Portal and the Green Reports that we provide to our clients are much appreciated.
Our clients acknowledge that bringing in a less qualified company will just escalate the cost of data destruction over time. What started out as a cost savings can quickly turn into a project over budget!
For our clients, their process begins with trying to contact someone to talk to and leaving many messages and talking to any customer representative or getting the dreaded customer ticket number. At TechR2, it is so easy to communicate with your project manager or lead technicians that after the first project is completed, you just call them directly when you’re ready to investigate or start the next one.
Inexperienced companies regularly send just one truck driver and you find out that they only know how to operate a shredder. At TechR2, our two person teams are certified technicians that provide thorough and quality data destruction services onsite, while ensuring the best security by having a checks and balances system. Data center personnel are always amazed by our knowledge and expertise in data eradication.
Other companies really specialize in document shredding (typically noncompliant with industry standards) and cannot talk the IT talk and handle the IT walk, so TechR2 teams save each client time and money by doing the job right the first time and do not have to return to fix mistakes.
Yes, and we also take pride in that 100% of the materials processed at the TechR2 plant are responsibly recycled and none of your e-waste materials from the computer, monitors or network devices end up in the landfill.
To receive this high quality, affordable customer service and technical expertise, contact me at ClientRelations@techr2.com or 614-755-5816 and reference this email to receive the discount.
Mandy Prifogle Conklin
Client Relations Director